Introduction — What this guide covers
iTrustCapital enables investors to hold cryptocurrencies and precious metals inside IRAs. That means retirement-focused custody, tax reporting, and specialized workflows. This guide covers how to securely log in to your iTrustCapital account, set up and fund your IRA, place trades, protect your account, and troubleshoot common issues. Use the official login and support links (below) when performing sensitive actions.
Secure Login: Step-by-step
Always begin by navigating to the official login page: https://www.itrustcapital.com/login. Bookmarks are your best friend — saving the official URL prevents accidental visits to phishing sites. The standard login flow is:
- Open the bookmarked login page or type the URL manually and confirm the SSL lock icon.
- Enter the email address associated with your account and your strong password.
- If you enabled two-factor authentication (2FA), provide the authentication code from your authenticator app.
- After login, review the dashboard for account balances, pending transfers, and recent activity.
If you cannot access the login page or suspect a fake page, do not enter credentials — contact support via the Help Center.
First-time account setup & activation
New accounts require identity verification and IRA paperwork. Typical setup steps:
- Register: Use a secure, unique email and password during sign-up at the official site.
- Verify identity: Upload ID documents as requested for KYC and custodial compliance.
- Complete IRA paperwork: Fill beneficiary and custodial forms; these are necessary for retirement accounts.
- Enable 2FA: Set up two-factor authentication immediately (prefer authenticator apps over SMS).
- Fund the account: Initiate an IRA rollover or transfer; follow the guided steps and consult the Pricing & Fees info for possible transfer costs or timing expectations.
Funding, transfers & timing
Funding an IRA is often the longest part of the onboarding process. Transfers and rollovers vary by custodian and can take several business days. Use the dashboard to track transfer status and consult the FAQ for typical timelines. If there’s a delay beyond expected windows, open a ticket via the Help Center.
Placing trades: crypto & precious metals
Once funds are available, trading is straightforward. iTrustCapital displays supported assets on the Supported Crypto page. Typical trading workflow:
- Check current prices and your available cash balance.
- Choose market or limit orders where supported and confirm transaction details.
- Review settlement details — some trades may take time to appear in custody depending on market and clearing.
Remember that IRA rules apply: withdrawals are subject to tax rules and penalties if taken inappropriately. For tax implications, consult the platform documentation and your tax advisor.
Security best practices — prioritized
Treat retirement accounts with extra caution. Implement these security measures:
- Enable 2FA via an authenticator app (Authy, Google Authenticator) — avoid SMS if possible.
- Unique passwords stored in a reputable password manager.
- Bookmark the official login to avoid phishing links: iTrustCapital Login.
- Keep devices updated — patch OS and browsers, and avoid shared/public computers for account access.
- Monitor activity — regularly review activity and set up notifications for logins, transfers, or large transactions if the platform supports alerts (see Security documentation).
Tax reporting & custodial statements
iTrustCapital provides custodial statements and year-end tax documentation for IRA accounts. These documents are available in your account dashboard and should be saved for your records. As always, consult a qualified tax professional for personalized advice — platform docs (see Pricing & Fees and FAQ) outline general reporting procedures.
Troubleshooting common issues
- Forgotten password
- Use the password reset flow on the official login page. If email isn't received, check spam and then open a support ticket via the Help Center.
- Lost 2FA device
- Contact support through Contact and follow identity verification steps. Expect to provide documentation for account recovery.
- Delayed transfers
- Transfers can take days. Monitor the transaction in the dashboard and consult the FAQ for typical timelines or open a support ticket if delays exceed norms.
Daily checklist after signing in
- Confirm you're on
https://www.itrustcapital.com
and see the SSL lock icon.
- Review balances, pending transfers, and recent activity.
- Verify any open orders and check for account alerts.
- Sign out and close the browser when finished.
Use the official resources for urgent help: Help Center, Contact, and the Getting Started hub.